Shipping Information

At AuraOrient, we are committed to delivering your heritage pieces as safely and efficiently as possible—no matter where you are in the world. Below you will find everything you need to know about our global shipping process.

1. Shipping Rates & Delivery Time

  • Free Standard Shipping: We are pleased to offer FREE standard shipping worldwide on all orders over $80.

  • Delivery Time: Our standard delivery typically takes 10-15 business days to most international destinations from the date of dispatch. Fully trackable from our door to yours.

2. Duties & Taxes Covered Enjoy a seamless, worry-free shopping experience. We proudly ship all global orders DDP (Delivered Duty Paid). This means we cover all customs clearance fees, import duties, and taxes. The price you see at checkout is the final price you pay—no hidden fees upon delivery.

3. Need It Faster? (Expedited Shipping) If you need your outfit for a wedding, event, or special occasion, please reach out to us before or immediately after placing your order. We will gladly coordinate an exclusive expedited shipping solution tailored for you.

4. Our 30-Day Delivery Guarantee We stand by our delivery promises. In the rare event that your in-stock order takes longer than 30 business days to arrive, you are fully protected. You may choose between:

  • A full refund (upon return of the delayed package when it arrives).

  • A free reshipment of the same items.

5. Order Tracking & Potential Delays Once your order ships, you will receive a confirmation email with a tracking link. Please note that while we strive for prompt delivery, occasional delays may occur due to peak holiday seasons, severe weather, or customs inspections. We actively monitor all shipments and will do our utmost to ensure your package arrives as swiftly as possible.

6. Currency & Transactions All transactions, shipping rates, and related charges on our store are calculated and processed in USD ($).

Need Help with Your Delivery? If you have any questions about your tracking status, please contact our customer care team at hello@auraorient.com. We are always here to help!