Welcome to AuraOrient. Based in Hangzhou, China, we are an artisan brand dedicated to preserving and sharing the breathtaking beauty of traditional Eastern craftsmanship.
Unlike mass-produced fast fashion, our specialty lies in authentic, handcrafted treasures. From the delicate, historically rich Velvet Flowers (Ronghua) to the beautifully structured and elegant Mamian Skirts, every piece we offer tells a story of cultural heritage. Our artisans pour their time, skill, and passion into each creation, ensuring you receive a product of genuine quality and soul.
We are not just a store; we are a bridge connecting traditional aesthetics with modern wardrobes. Thank you for supporting authentic artisanship!
It’s not just about a finished product; it’s about the hands that create it. Here, one of our skilled artisans uses precision tweezers to carefully position the central stamen of a delicate blossom. Each petal is individually sculpted and arranged, ensuring that every accessory is a unique piece of wearable art. The cutting mat is their workspace, surrounded by the tools—wire, beads, thread, and pliers—that bring our heritage pieces to life. This is the definition of genuine craftsmanship.
Answer: Yes! AuraOrient is dedicated to traditional Eastern craftsmanship. Every Velvet Flower (Ronghua) and many details of our Mamian skirts are created by skilled artisans. Because they are handmade, each piece is unique and may have slight, beautiful variations.
Answer: Once your order is shipped, you will receive a confirmation email containing a tracking link. You can use this link to monitor your package's journey in real-time. If you have any issues with tracking, feel free to contact us at hello@auraorient.com.
Answer: Our standard worldwide shipping typically takes 10-15 business days to arrive after dispatch. Please note that since many of our items (like Velvet Flowers) are handcrafted to order, there may be a specific processing time mentioned on the product page.
Answer: We offer a 14-day return and exchange policy for standard items in their original condition. Please note that for hygiene and customization reasons, bespoke (custom-made) items, hairpins, and earrings are final sale and cannot be returned unless there is a quality defect
Answer: We accept unconditional order cancellations within 12 hours of payment. Once the order has entered the fulfillment process or has been shipped, we are unable to cancel it. In such cases, please follow our standard return process after receiving the items.